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Core Values

Our mission at Solihull Residential Lettings is to offer an unrivalled service delivered by a dedicated team of professionals.

We always strive to exceed expectations in letting and managing properties and recognise our success is based on

  • Professionalism
  • Continual professional development
  • Commitment to legal compliance
  • Commitment to approved codes of practice
  • Accountability
  • Transparency
  • Fairness
  • Compassion

Whether you have a property to rent out or are searching for a home, you need an agent that you can trust and rely on when issues arise.

The quality of agent makes a real difference.

If you are a landlord, you need professional service and the confidence that your agent will manage your investment in your best interests.

As a tenant, you need reassurance that maintenance issues will be dealt with promptly and your tenancy will run smoothly.

ARLA Propertymark Protected agents help landlords to find the rent tenants, and tenants to enjoy their treasured homes.

Every year tenants and landlords suffer through dealing with agents who are inexperienced or do not adhere to the law.

In the worst cases financial losses can add up to millions of pounds.

As ARLA Propertymark agents we are regulated to ensure we work to a higher standard than the law demands.

Our clients benefit as we offer more than your average agent as we are

  • Backed by Propertymark Client Money Protection Scheme
  • Experienced and trained professionals who are required to undertake regular training
  • Up to date with complex legislative changes and best practice
  • Adhere to a nationally recognised Code of Practice
  • Submit independently audited accounts to Propertymark annually
  • Membership of an independent redress scheme
  • Professional indemnity insurance

What is Propertymark Protection?

ARLA Propertymark Protected agents have to hold your money in a separate client account which is independently inspected annually.

This is not the case with all letting agents.

You will receive a professional service from an ARLA Property Protected Agent.

Without compromise we always apply the above principles to every aspect of the service we provide

This is our pledge to you.