Our commitment to the highest standards of governance is sacrosanct and are ever mindful that we are accountable to our clients.
Professionalism and Commitment to Compliance
Membership of our professional body the Association of Residential Letting Agent Propertymark provides you with the confidence you seek ensuring
Qualifications and Training
Apart from complying with their regulations and codes of practice, being trained and qualified are prerequisite of membership with Association of Residential Letting Agent Propertymark
Continual Professional Development
We are required to undertake regular training to maintain our accreditation.
Consumer Rights Act 2015
Our terms of business, tenancy agreements, practices and procedures are fully compliant with the Consumer Rights Act 2015.
National Trading Standards
Our terms of business, tenancy agreements, practices and procedures are fully compliant with the approved code set by National Trading Standards
The Property Ombudsman
We are members of The Property Ombudsman Approved Redress Scheme, and are committed to complying with their Codes of Practice.
Propertymark Client Money Protection Scheme.
We are required to submit independently audited financial accounts to the Association of Residential Letting Agent Propertymark, the approval of which allows us to offer security against the misappropriation of funds through the Propertymark Client Money Protection Scheme. All funds received by us are bonded and protected up to a value of £50000.
Data Protection Act 2018
We are registered with and approved by the Information
Commissioners Office as we comply with UK General Data Protection Regulation (UK GDPR) enshrined in our published Privacy Policy.
Professional Indemnity insurance
Whilst we hope never to have need of it we are comprehensively insured for professional negligence up to a value of £1000000.
Accountability
Our commitment to the highest standards of governance is sacrosanct and are ever mindful that we are accountable to our clients. Our performance and procedures are open to scrutiny, which we recognise provide our Landlords with reassurance and peace of mind.