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Permitted Fees

In accordance with the Tenant Fees Act 2019 we levy a charge in the following circumstances

Novation, Variation of Assignment of Contract

Fee £50 including VAT

Surrender of Tenancy

Fee Landlords re letting costs


All rent outstanding until a new tenant is found.

Lost Keys and Security Devices

To replace lost keys or other security devices.

Fee Cost of Item plus £15 including VAT per hour to cover labour charge in facilitating this.

Lock Replacement

Where a lock needs to be changed as a result of the keys or security device being lost

Fee Cost of locksmith supplying and fitting new lock plus replacement keys for Tenant, Landlord any other persons requiring keys

Unpaid Rent

Fee Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent where rent is 14 days overdue.


Fee for standing charge and consumption of water, sewerage, gas, fossil fuel and electricity

Communication Services

Fee for standing charge and usage of telephones, broadband and satellite television